Electric utilities

When the grid goes down, the operations director's phone stays up.

SONARmobile
Harbor City Municipal Light & Power
CORP
CORP
Message
3
Outages
SONAR
Sys health
Customer impact
2
Crews
Black start
3
Live map
Call SOC
Scenario
Mutual aid
1
Compliance
Drop Zone
4
Critical customers
Link
Status
Lock
Log out
  • CORP → OT pivot under NERC CIP, accepted by ADMIN
  • Crews, mutual aid, critical customers, compliance clocks
  • IOU, municipal and co-op editions · pick the industry at sign-in
Data centers

When feed A drops, the critical facilities manager's phone stays up.

SONARmobile
Broad Run Data Center · LDN1
CORP
NEW
Guide
CORP
Message
3
Outages
SONAR
Tenant impact
2
On-call
3 RDY
BattleCat
REV A
BattleCat Build
Black start
3
Live map
Call NOC
Fuel & vendors
1
SLA & compliance
Drill
Drop Zone
4
Tenants
Link
Status
Lock
Log out
  • CORP → OT pivot for the BMS / EPMS network, accepted by ADMIN
  • On-call & vendors, tenants and SLA exposure, fuel & vendor requests, Uptime / NFPA 110 / SOC 2 clocks
  • Annual pull-the-plug test with objectives, findings and corrective actions
  • Colocation, enterprise and edge editions · pick the facility at sign-in

Built for the sector

Data centers

Tenant impact

Which tenants, halls and racks sit on the lost feed, and how much of each customer's load is exposed.

On-call

Facilities and vendor technicians on call, who has been paged, and who is on the way in.

Call NOC

One tap to the network operations center, from the same screen the alert opened on.

Fuel & vendors

Fuel deliveries and vendor requests, with the generator runtime clock counting down beside them.

SLA & compliance

SLA exposure by tenant, plus the Uptime, NFPA 110 and SOC 2 clocks the event has started.

Tenants

The tenant roster and contacts, so the ones affected hear from you before they open a ticket.

Utilities

Customer impact

Customers out by feeder and substation, and how much load is at risk as the footprint grows.

Crews

The dispatch board: which crews are assigned, en route, and on site, feeder by feeder.

Call SOC

One tap to the system operations center, from the same screen the alert opened on.

Mutual aid

Request and track crews from neighboring utilities when the storm outruns your own.

Compliance

Regulatory and outage-reporting clocks, including NERC CIP, running from the moment the event starts.

Critical customers

Hospitals, water plants and other priority-restoration accounts, flagged on the list and the map.

On every phone

Map

Satellite view of the service territory or facility with feeders, substations, the power chain, and the outage footprint drawn live.

SONAR alerts

Outage notifications with a pending count, the affected assets, and who has acknowledged.

Message

Reach the operations center over the same link the alerts use, with a CORP or OT pill on every message.

Drop

Send a photo, a note, or a file from the field straight into the outage record.

Guide

The field guide, in the app, for the operations director who was handed the phone thirty seconds ago.

Lock and log out

Lock keeps the session and hides the screen. Log out clears the key, the session, and any OT grant.

The outage takes the corporate network down. The operations director doesn't lose the picture.

CORP

Storm hits. Feeders drop. SONAR alerts fire.

The map lights the affected feeders, the alert fires, the outage list fills. Then the corporate link goes with the power.

0:00 — outage detected
OT

One tap. ADMIN accepts. Operations continue in red.

One tap requests OT. ADMIN accepts and the phone switches to the control network. Same app, same session, red theme so nobody mistakes the network.

0:58 — operations director on OT